Lilac Labs

AI-powered drive-thru order-taking for quick service restaurants.

Pricing: Freemium
Category: Customer Service
Access: Closed Source
Industry: Travel & Hospitality

What is Lilac Labs?

Lilac Labs' AI Drive-Thru Order Taking system leverages advanced voice AI technology to automate the process of taking orders at drive-thrus. Designed specifically for quick service restaurants (QSRs), this multi-lingual AI agent interacts with customers through the drive-thru speaker, accurately processes their orders, and sends them directly to the kitchen. This solution addresses labor shortages and rising wages, enhancing operational efficiency, reducing labor costs, and improving customer experience with faster service and higher order accuracy.

Key features

Multi-lingual AI agent, Seamless integration with existing systems, High order accuracy (98%), Instant response time, Smart upselling capabilities.

Use cases

Automating order-taking in drive-thrus, Reducing labor costs in QSRs, Enhancing customer service speed, Improving order accuracy, Providing consistent upselling opportunities.