Capacity is an AI-driven support automation platform that connects to your knowledge base, ticketing system, and internal tools to automatically answer employee and customer questions. It features a conversational AI layer on top of tools like Salesforce, Zendesk, and SharePoint to deflect repetitive tickets. Built for enterprise support and IT teams looking to reduce ticket volume and improve self-service.
Capacity
capacity.so
Paid tool. Visit the site to view current pricing plans.