ElevenAgents

What is ElevenAgents?

ElevenAgents Conversational AI redefines customer experiences with LLM-powered agents, STT & TTS for voice. Multi agents engage with empathy, resolve issues, and delight, seamlessly handling diverse queries—perfect for support or assistance across industries.

Key features

• Speech-to-Text (STT): Fine-tuned ASR model for accurate transcription of caller dialogue.
• Text-to-Speech (TTS): Low-latency, human-like voices in 5k+ options across 31 languages.
• Turn-taking & interruption handling: Custom logic for natural, seamless conversations.
• Knowledge base integration: Upload documentation for expert responses.
• LLM-powered agents: Integrates with Gemini, Claude, OpenAI, or custom LLMs for intelligent responses.
• Multilingual support: Responds in multiple languages and dialects.
• Low latency: Ultra-fast performance for real-time interactions.

Use cases

• Customer support: Resolves inquiries with empathy across industries like retail, telecom, or finance.
• Technical support: Guides users through troubleshooting for software or hardware issues.
• Healthcare assistance: Schedules appointments, answers patient queries, or provides basic medical guidance.
• E-commerce: Handles order tracking, returns, and product recommendations.
• HR & recruitment: Screens candidates, answers employee queries, or guides onboarding.
• Education: Supports students with course info, tutoring, or administrative queries.